Information Required by Act on Specified Commercial Transactions

Vendor Name Tsueya Co. Ltd.
  
General Manager Keiko Tanaka
  
Main Site Tsueya Co., Ltd.
  
Address Postal Code 604-0087 Kyoto Prefecture, Kyoto-shi, Nakagyo-ku, Marutamachi-dori, Nishitoin Nishi-iru, Yokokaji-cho 114
  
Contact Information TEL:075-221-9988
FAX:075-221-9977
  
Fees other than Product Prices Flat Shipping Fee (within Japan): 850 yen (1,300 yen for shipping to Hokkaido, Okinawa and outlying islands)
  
Delivery Period If you pay by credit card, we send products within three business days of confirming the order. If you pay by bank transfer, we send products within three business days of confirming payment deposit.
  
Payment Method Credit Card (VISA, MASTER, NICOS) Bank Transfer (advance payment)
 Click this link for more information about payment methods.
  
Payment Deadline Within seven days after order confirmation (when paying by bank transfer)
  
Exchanging Defective Goods Contact us within seven days of product arrival. The store or the manufacturer will promptly send a replacement product directly to you.
  
Returns To return products (unopened products only), contact us within seven days of product arrival. You are responsible for shipping fees if products are returned for reasons of your own.